Privacy Policy

GardPilot respects your privacy. This policy explains how we collect, use, and protect information when you visit gardpilot.com, place an order, contact support, or subscribe to updates.

Information we collect

Contact details such as name, email, phone number, billing address, and shipping address.
Order details such as products purchased, payment status, fulfillment status, and tracking information.
Support details such as messages, attachments, and issue history.
Technical data such as IP address, browser, device, cookies, and website usage data.

How we use information

To process orders, payments, delivery, returns, refunds, and warranty requests.
To provide customer support through email and live chat.
To improve our website, products, fraud prevention, and customer experience.
To send product updates or marketing messages where you have opted in or where permitted by law.

Payments and fulfillment

Payment information is handled by payment providers such as Airwallex and related payment networks. Fulfillment and tracking may be handled by Amazon Multi-Channel Fulfillment or other logistics partners. These partners process information only as needed to provide their services.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To make a request, contact support@gardpilot.com.