Privacy Policy

Who is responsible for your information

VODESON INC
5030 Boardwalk Drive, Suite 818
Colorado Springs, CO 80919
United States

Privacy contact: support@gardpilot.com

Information we collect

• Contact and account details such as name, email, phone number, billing address, and shipping address.
• Order details such as products purchased, payment status, fulfillment status, returns, warranty requests, and tracking information.
• Support details such as messages, attachments, and issue history.
• Technical data such as IP address, browser, device, cookie choices, security events, and website usage data.

How we use information

• To process orders, payments, delivery, returns, refunds, and warranty requests.
• To provide customer support through email and live chat.
• To secure the website, prevent fraud, and improve products and customer experience.
• To send marketing messages where you have opted in or where permitted by applicable law.

Service providers

We use service providers for payment processing, website hosting and security, analytics, customer support, email delivery, and fulfillment. Payment details are handled by providers such as Airwallex and payment networks. Fulfillment and tracking may be handled by Amazon Multi-Channel Fulfillment or other logistics partners.

Retention and security

We keep information only for as long as reasonably necessary for the purposes described above, including customer service, accounting, fraud prevention, and legal obligations. We use technical and organizational safeguards, but no internet service can guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You can also withdraw marketing consent at any time. To submit a request, email support@gardpilot.com.

Cookies

See our Cookie Policy for details about cookies, analytics, and your consent choices.